Four in ten Americans say they don't use AI at work

Jul 30 – Aug 4, 2025 · n = 971 · MoE ±3.9%Source report ↗

Core finding

Most Americans (60%) use AI for at least one task at work, while four-in-ten (40%) say they don't use it on the job at all, according to a July 2025 Verasight survey.

Writing or editing content such as emails and reports is the most widespread use (31%), followed by conducting research or gathering background information (25%) and brainstorming ideas or generating creative content (20%). About one-in-five use it to manage tasks, schedules, or workflows (19%) or to analyze and summarize data (18%), and smaller shares create presentations or visual materials (14%) or use it for customer support and communication (13%).

Selected responses

Four in ten Americans say they don't use AI at work.

Which of the following, if any, describe how you use AI at work?

I don’t use AI at work
40.1%
Writing or editing content (e.g., emails, reports, documentation)
30.5%
Conducting research or gathering background information
24.5%
Brainstorming ideas or generating creative content
20.2%
Managing tasks, schedules, or workflows
19.2%
Analyzing data or summarizing large amounts of information
18.0%
Creating presentations or visual materials
14.1%
Improving customer support or communication
13.2%
Automating routine or repetitive tasks
12.8%
Assisting with decision-making or strategy
12.5%
Learning new skills or training on the job
11.6%
Coding or assisting with software development
8.4%
Other (please specify):
0.5%

n = 971 · Jul 30 – Aug 4, 2025 · MoE ±3.9%

Respondents could select more than one option, so shares may sum to more than 100%.
ModeVerasight panel recruited via random address-based sampling, random person-to-person text messaging, and dynamic online targeting
PopulationUS adults age 18+
Field datesJul 30 – Aug 4, 2025
Base (unweighted)971
Margin of error±3.9%
ModuleAI Adoption Survey July 2025
SponsorVerasight
Weight variableweight
Weighting targetsage, race/ethnicity, sex, income, education, region, metropolitan status

Sources

  1. 01

    Which of the following, if any, describe how you use AI at work?

    verasight-monthly-ai-july.tiiny.co

Cite this question

AI Adoption Survey July 2025, fielded July 30-August 4, 2025, N=971 US adults age 18+, +/- 3.9%.