Where people draw the line on AI in healthcare
Overview
AI health tools are part of the landscape, but the strongest signal in this cluster is caution around high-stakes care.
Adults report limited recent use, low mental-health disclosure to AI tools, and little willingness to pay for a researcher-developed AI nutrition chatbot.
Topline
62.9% would only trust a human provider to adjust medicines.
For which of these tasks would you only trust a human healthcare provider versus an AI agent?
- Adjusting your medicines 62.9%
- Addressing your concerns about your medicines 57.5%
- Emotional support 54.8%
- Telling you whether your medicine is necessary 53.3%
- Interpreting your lab data, medication or health record information 50.9%
- Providing dietary advice 31.8%
Human providers still hold the boundary
Human-provider preference is clearest around medication decisions, with 62.9% saying they would only trust a human provider to adjust medicines.
Majorities also reserved medication concerns, emotional support, and medicine necessity decisions for human providers.
Topline
55.7% reported no recent AI-based health-tool use.
In the past 3 months, what have you used AI-based tools (e.g., ChatGPT) for related to your health?
- None of the above 55.7%
- Understanding a health condition, symptom, or diagnosis 27.0%
- Learning about medications or treatments 19.8%
- Diet, nutrition, or meal planning 15.4%
- Physical activity or lifestyle improvement 12.5%
- Preparing for or following up on a medical visit 11.6%
Additional supporting data from this section.
Topline
75.6% would not pay for an AI nutrition chatbot.
What is the maximum you would pay monthly for an artificial intelligence (AI) nutrition chatbot developed by researchers?
- $0 / I would not pay for this 75.6%
- Up to $5 10.1%
- $5 to $10 8.2%
- $10 to $20 4.4%
- $20 to $30 1.5%
- More than $30 0.3%
Recent use remains limited
A 55.7% majority said they had not used AI-based tools for health in the past three months.
Another 84.4% said they had not disclosed mental health concerns to AI tools such as ChatGPT, and 75.6% said they would not pay for an AI nutrition chatbot developed by researchers.
Views of AI consciousness add context
Views on whether large language models have consciousness or sentience are split across rejection, future possibility, current belief, and uncertainty.
Methodology
Full methodology- Mode
- Verasight panel recruited via random address-based sampling, random person-to-person text messaging, and dynamic online targeting
- Population
- US adults age 18+
- Field dates
- 2026-05-01 → 2026-05-04
- Base (unweighted)
- 1,000
- Margin of error
- +/- 3.3%
- Module
- 2
- Sponsor
- Verasight
- Weight variable
- weight
- Weighting targets
- age, race/ethnicity, sex, income, education, region, metropolitan status
Sources
[5]- 01For which of these tasks would you only trust a human healthcare provider versus an AI agent?Most adults would only trust a human healthcare provider for adjusting medicines, emotional support, and medication concerns.reports.verasight.io/reports/sbm-2026
- 02In the past 3 months, what have you used AI-based tools (e.g., ChatGPT) for related to your health?A majority reported no AI-based health-tool use in the past three months, while about one-quarter used AI to understand a condition, symptom, or diagnosis.reports.verasight.io/reports/sbm-2026
- 03Have you ever disclosed your mental health concerns to any AI tools, such as ChatGPT?More than eight-in-ten adults said they have not disclosed mental health concerns to AI tools such as ChatGPT.reports.verasight.io/reports/sbm-2026
- 04What is the maximum you would pay monthly for an artificial intelligence (AI) nutrition chatbot developed by researchers?Three-quarters said they would not pay for an AI nutrition chatbot developed by researchers.reports.verasight.io/reports/sbm-2026
- 05Do you believe large language models (i.e., ChatGPT, Claude, Gemini) have any level of consciousness or sentience?Views on large language model consciousness are split across rejection, future possibility, current belief, and uncertainty.reports.verasight.io/reports/sbm-2026
Citation
SBM Omnibus Survey #2026-049, fielded May 1-4, 2026, N=1,000 US adults age 18+, +/- 3.3%.