Few hear what changed after they gave feedback

Aug 13–18, 2026 · n = 1,000 · MoE ±3.2%Source report ↗

Core finding

Verasight surveyed 1,000 U.S. adults from August 13 to 18, 2026. 10.3% of Americans say organizations usually show how their feedback led to improvements; 31.7% say they are asked for feedback but rarely hear what changed.

Another 33.7% are asked for feedback but do not think it makes much difference. The question concerns organizations respondents interact with, including interactions outside work.

Topline distribution

Few hear what changed after they gave feedback.

Thinking about the companies and organizations you interact with, which statement best reflects your experience after you provide feedback?

They ask for feedback, but I don’t think it makes much difference.
33.7%
They ask for feedback but rarely tell me what changed.
31.7%
I’m not sure.
13.0%
They rarely ask for feedback, but I don’t think it makes much difference.
11.3%
They usually show me how my feedback led to improvements.
10.3%

n = 1,000 · Aug 13–18, 2026 · MoE ±3.2%

ModeVerasight panel recruited via random address-based sampling, random person-to-person text messaging, and dynamic online targeting
PopulationUS adults age 18+
Field datesAug 13–18, 2026
Base (unweighted)1,000
Margin of error±3.2%
ModuleVerasight JSM and Quirk's Omnibus Survey
SponsorVerasight
Weight variableweight
Weighting targetsage, race/ethnicity, sex, income, education, region, metropolitan status

Sources

  1. 01

    Thinking about the companies and organizations you interact with, which statement best reflects your experience after you provide feedback?

    reports.verasight.io/r/jsm-quirks-2026

Cite this question

JSM and Quirk's Omnibus Survey, fielded August 13-18, 2026, N=1,000 US adults age 18+, +/- 3.2%.