Most who use AI for mental health wouldn't be very upset if it shut down
Core finding
About two-thirds of Americans who have used an AI tool for mental-health or emotional-support purposes (67%) say they would be no more than moderately upset if their primary AI assistant were permanently shut down tomorrow, according to a Verasight survey conducted Sept. 3-8, 2025. That includes 25% who say they would not be upset.
Relatively few (16%) say they would be very upset or devastated, including 4% who say they would be devastated. An additional 16% are not sure how they would feel or say they do not use an AI chatbot for mental health.
Topline distribution
Most who use AI for mental health wouldn't be very upset if it shut down.
If your primary AI assistant that you use for mental health were permanently shut down tomorrow, how would you feel?
n = 353 · Sep 3–8, 2025 · MoE ±6.8%
Methodology
Full methodology →| Mode | Verasight panel recruited via random address-based sampling, random person-to-person text messaging, and dynamic online targeting |
|---|---|
| Population | United States adults |
| Field dates | Sep 3–8, 2025 |
| Base (unweighted) | 353 |
| Margin of error | ±6.8% |
| Module | AI Adoption Survey August 2025 |
| Sponsor | Verasight |
| Weight variable | weight |
| Weighting targets | age, race/ethnicity, sex, income, education, region, metropolitan status |
Sources
- reports.verasight.io/r/august-ai-survey-2025
If your primary AI assistant that you use for mental health were permanently shut down tomorrow, how would you feel?
Cite this question
AI Adoption Survey August 2025, fielded September 3-8, 2025, N=353 United States adults, +/- 6.8%.