Americans research over-the-counter medicine on health websites and with their doctors

May 11, 2026 · n = 1,000 · MoE ±3.3%Source report ↗

Core finding

Americans lean on two kinds of sources when checking a non-prescription medicine's benefits: 65% turn to online reference sites like WebMD, and nearly as many (63%) ask a doctor or other medical professional, according to a Verasight survey conducted May 11, 2026.

Four-in-ten (40%) consult friends and family. Social media matters less, with 16% watching online videos on platforms like TikTok or Instagram and 11% using text-based sites like Facebook, while 8% say they never look for this information at all.

Topline distribution

Americans research over-the-counter medicine on health websites and with their doctors.

When choosing a non-prescription medication, I usually find information about its benefits from

Online informational websites (for example, WebMD)
65.3%
Talking to my doctor or other medical professionals
63.0%
Talking to friends and family
39.7%
Online videos on social media (for example, TikTok/ Instagram)
15.5%
Text based social media (for example, Facebook)
11.4%
I have never looked for information about its benefits
8.1%

n = 1,000 · May 11, 2026 · MoE ±3.3%

ModeVerasight panel recruited via random address-based sampling, random person-to-person text messaging, and dynamic online targeting
PopulationUS adults age 18+
Field datesMay 11, 2026
Base (unweighted)1,000
Margin of error±3.3%
Modulebeliefs
SponsorVerasight
Weight variableweight
Weighting targetsage, race/ethnicity, sex, income, education, region, metropolitan status

Sources

  1. 01

    When choosing a non-prescription medication, I usually find information about its benefits from

    reports.verasight.io/r/spsp26

Cite this question

Verasight SPSP Omnibus Survey #2026-045, fielded May 11-11, 2026, N=1,000 US adults age 18+, +/- 3.3%.